Videos are live, check them out.

Mark Palmucci Mark Palmucci

Mark Palmucci

Mark Palmucci is a seasoned sales executive with more than 30 years of experience in the Contact Center/Customer Care arena. He is currently, Co-Leader of the Daytona Beach Salesforce Admin Group, 2x Salesforce Certified, and 2x Salesforce Ranger Trailhead Status.

Currently, a managing partner at CloudSource Advantage, a Salesforce system integrator and sales consultancy. Palmucci has held Board of Directors’ seats in various customer experience focused organizations at the local level at the Society of Consumer Affairs Professionals (SOCAP), and Professional Association of Customer Experience.

LinkedIn | Twitter


Related Sessions



With huge thanks to our sponsors